Frequently Asked Questions For Firelighters
Are firelighters suitable for me?
Yes, firelighters are perfect for use outside on BBQ grills, bonfires, and pizza ovens as well as indoors on stoves, fireplaces, and solid fuel boilers. It may be carried for camping as well.
What type of fuel can I use it for?
It is ideal for medium-sized wood blocks, pellets, briquettes, and charcoal bits.
How long does one piece burn up for?
One piece of firelighter burns for eight-ten minutes.
How many pieces of firelighters do I need to start fire?
Typically, 1 or 2 pieces are required to start a fire.
Are my firelighters certified?
Yes, firelighters are certified by PEFC (similar to FSC)
What my firelighters are made of?
We utilize spruce wood, which is odorless, clean, and simple to ignite, and paraffin wax.
Is packing used for my firelighters recyclable?
Bags may not currently be recycled. The recycling of boxes is possible.
How long does it take to deliver my firelighters?
All orders placed until 10AM are dispatched within the same working day and delivered within 3 – 4 working days by Evri.
What to do if my firelighters have not been delivered?
Please get in touch with us on sales@forestlighter.com. We strive to answer to inquiries within 12 hours. Damaged or stolen goods will be replaced free of charge
What kind of temperature should I keep my firelighters stored at?
It never expires and is safe to store inside at temperature below 40 degrees Celsius. Additionally, it is moisture and damp resistant. Keep out of the reach of children.
What should I do if I'm not satisfied with the product?
Upon receiving the original packaging back from you, we will be pleased to completely reimburse you.
Do the products I buy address climate change?
Yes, Forest Lighter financially supports planting young trees in protected areas every year.